Burt's Bees99% Natural Sensitive Facial Cleanser with Cotton Extract, 170g, packaging may vary

This face cleanser is possibly the best cream cleanser I've tried in ny life. I have been using it for 4 years and couldn't be without it.The negative reviews on using this face cleanser COMPLETELY WRONG lolIt does remove makeup brilliantly, especially waterproof mascara it will literally remove any type of makeup without drying out the skin.But you have to use it with a face cloth!You apply it to dry skin, massage all over to break up the makeup or spf, then add some water and massage your face again to emulsify it. Then take a wash cloth or face cloth and gently wipe it away. Then rinse with water. If you don't have super dry skin, then you can follow this with a gentle low foaming face wash,(I love simple micellar water boost cleanser) to remove any product left over.This is my 2 step routine and I have naturally oily,acne prone skin that is extremely sensitive, but I also use many prescription acne gels/creams which massively dry my skin out and this cleanser helps loads with that.It doesn't cause breakouts or irritation it really is my holy grail product.Also, must add that if you ever find your skin barrier is compromised then you can also use this as a face mask. I slather a load of this on and leave until dry, then rinse and use face wash and my skin is so much calmer and much more hydrated.I also use the oat cleansing balm from the inkey list and that is fantastic too, but this burts bees one can be used as a face mask which works amazingly, whereas the inkey list balm doesn't really do much when used as a mask.

Having spent most of my adult life buying high-end cleansing products, a decision to step back professionally for better quality of life meant a complete rethink in terms of my beauty regime. I tried a lot of budget products before being pointed in this direction by a friend. This product is genuinely better than the £30 cleanser I was using before. It is so rich that you only need a tiny amount and it leaves my aged 40+ skin feeling nourished and cleansed. I had combination skin and initially thought the richness of this product would cause breakouts... I’ve found the opposite. I can’t recommend this cleanser enough. Don’t tell Burt’s bees though, I don’t want them raising the price!

I was a bit in doubt when I ordered this item, as I generally do not like cleansing milks and creams, but the fact that it has to be used on wet skin and rinsed off convinced me. In addition, it's SLS and parabens free and smells delicious. I have to admit that I really like the product. It feels a bit greasy to start with, but it emulsifies nicely on the skin, it cleans deeply and rinses off well. I also noticed a reduction of pores. I will definitely buy it again.

I absolutely love this skin cleanser. I have really sensitive skin and kept getting breakouts/rashes from various products. This is perfect for me - no reaction whatsoever. The consistency is nice and creamy, and a little goes a long way so lasts a while!

I thought I'd bought this from Amazon last year but I can't find any record of it! Anyhoo, this is my second purchase. and I really like it.It doesn't irritate my skin or eyes, helps to keep skin hydrated and it makes face look a little brighter.The bottle has changed but the seller and other Amazon customers said the ingredients are the same.Thx to everyone who responded to my query.Update 16/12/19: I just bought my third bottle. I was worried that when the bottle changed the quality would as well, but the second bottle was just as good as the first one. I defo recommend.

Not the best cleanser I have used but it is nice enough. It's a bit too thick for my liking. You can't just rinse this off, you will need to use a cloth to remove the cleanser first. As far as I know it does remove all makeup and sunscreen when used this way. There is no fragrance, it is mild and does not appear to cause any irritation to my sensitive skin. I don't think it improves the look of my skin in any way, its just a cleanser and nothing more. I do like it's mild formula and I'd imagine the tube will last a long time, so for these reasons I would purchase again.

When I first started using this product I was a bit put off by its creamy substance. I felt that it does not really clean your face and went for black soap instead which cleans but also dries out significantly. I get break outs frequently but also have a very dry skin. However, after having used this regularly for several months I was astonished to see a much younger looking complexion, the skin is much smoother and glowing. I give this five stars now. It won’t make a difference after few days - you need months to see the effects. I would definitely recommend it.

I’ve been buying this product for years and love it and have never had an issue with it until my last order (April 2023), got a new bottle which appeared normal on first glance, washed my face with it and it had a really strong chemical odor unlike its ever had before - I squirted out another test squirt and it smelled like nail polish. All I could see that was different about the packaging was a tiny sticker at the bottom I’ve never noticed on previous bottles. Amazon customer service was fine and refunded it but still annoying!Update - I ordered the same product as a replacement, optimistically hoping that the previous one was a fluke, and the replacement had the same odor and sticker.Second update - I got a tube of this from Amazon.com (USA site) and it did not have the little sticker on it and it did not have the chemical odor.